Terms of Service

Last Updated: March 20, 2025

These Terms of Service ("Terms") govern your access to and use of the BuildGrowthNow platform, including any related services, features, content, and functionality (collectively, the "Service") offered by BuildGrowthNow ("we", "us", "our").

Please read these Terms carefully before using our Service. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

1. Acceptance of Terms

By accessing or using our Service, you confirm that you accept these Terms and agree to comply with them. If you are using the Service on behalf of a company, organization, or other entity, then (a) "you" includes you and that entity, and (b) you represent and warrant that you are authorized to bind the entity to these Terms and that you agree to these Terms on the entity's behalf.

You must be at least 16 years old to use our Service. By using our Service, you represent and warrant that you meet this requirement.

2. User Accounts

Registration and Account Security

To access and use certain features of our Service, you may need to register for an account. When registering, you agree to provide accurate, current, and complete information and to update this information to maintain its accuracy.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

Company Profiles

Our Service allows you to create and manage company profiles. You represent and warrant that you have the necessary rights and authority to create profiles for the companies you add to our Service and to authorize our analysis of these companies' online presence, including their websites and social media accounts.

Account Tiers and Limitations

Different account tiers may have different features, limitations, and pricing. The specific features available to you will depend on the account tier you select. We reserve the right to modify, suspend, or discontinue any aspect of our Service, including specific features or functionalities, at any time.

3. Subscriptions & Payments

Subscription Plans

We offer various subscription plans, including Free, Light, Pro, and 1-on-1 plans, each with different features, limitations, and pricing. Current subscription options and pricing are available on our pricing page.

Payment Terms

By subscribing to a paid plan, you agree to pay all fees applicable to your subscription. We process payments through our third-party payment processor, Stripe. By providing your payment information, you authorize us to charge your payment method for all fees incurred.

All payments are due at the time of subscription or renewal. For subscription plans, payments are charged on a recurring basis at the beginning of each billing cycle. You authorize us to automatically charge your payment method on a recurring basis until you cancel your subscription.

Subscription Changes and Cancellations

You may change or cancel your subscription at any time through your account settings or by contacting us at hello@buildgrowthnow.com. Changes to your subscription will take effect at the start of the next billing cycle. If you cancel your subscription, you will continue to have access to your paid features until the end of your current billing cycle.

Refunds

We offer a 7-day money-back guarantee for our paid subscription plans. If you are not satisfied with our Service, you may request a full refund within 7 days of your initial subscription or upgrade by contacting us at hello@buildgrowthnow.com. After this 7-day period, refunds are provided at our discretion.

Price Changes

We reserve the right to change our subscription fees at any time. If we change the fees for your subscription, we will provide notice of the change on our website or via email at least 30 days before the change takes effect. Your continued use of the Service after the fee change takes effect constitutes your agreement to pay the updated fee amount.

4. Intellectual Property

Our Intellectual Property

The Service, including its content, features, and functionality, is owned by BuildGrowthNow and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms do not grant you any right, title, or interest in the Service, our trademarks, logos, or other intellectual property, or the content provided through the Service, other than the limited license to use the Service in accordance with these Terms.

Your Content

You retain ownership of all content that you upload, submit, store, send, or receive through our Service ("Your Content"). By providing Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise use Your Content to provide, improve, and promote our Service.

You represent and warrant that you own or have the necessary rights to Your Content and that Your Content does not violate the rights of any third party, including intellectual property rights, privacy rights, or publicity rights.

Analysis Results and Generated Content

When you use our Service to analyze your company's online presence, we generate analysis results, insights, and recommendations ("Generated Content"). You own the Generated Content created specifically for your company profiles. However, we retain ownership of the underlying technology, algorithms, and methodologies used to generate this content.

We may use anonymized and aggregated data derived from your use of our Service to improve our algorithms, create benchmarks, and enhance our Service, provided that such use does not identify you or your company.

5. User Responsibilities

Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You are responsible for all activities conducted through your account, whether by you or anyone who uses your account with your permission.

Accurate Information

You agree to provide accurate, complete, and up-to-date information about yourself and any companies you add to our Service. You are responsible for maintaining the accuracy of this information and for updating it as necessary.

Compliance with Laws

You agree to comply with all applicable laws, regulations, and third-party agreements in your use of our Service. This includes, but is not limited to, data protection laws, intellectual property laws, and platform terms of service for any third-party platforms you connect to our Service.

Data Rights and Permissions

You represent and warrant that you have all necessary rights, permissions, and consents to provide us with access to your company's data, websites, and social media accounts for analysis. You are responsible for ensuring that your use of our Service complies with any applicable privacy policies, terms of service, or other agreements governing your company's online presence.

6. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Using the Service in any manner that could disable, overburden, damage, or impair the Service or interfere with any other party's use of the Service.
  • Attempting to gain unauthorized access to any portion of the Service, other accounts, computer systems, or networks connected to the Service.
  • Circumventing, disabling, or otherwise interfering with security-related features of the Service.
  • Engaging in any automated use of the system, such as using scripts to send messages or posts, or using any data mining, robots, or similar data gathering and extraction tools.
  • Introducing any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempting to reverse engineer any portion of the Service.
  • Uploading or transmitting any material that infringes any patent, trademark, trade secret, copyright, or other intellectual property rights.
  • Using the Service to violate the legal rights of others or to violate the laws of any jurisdiction.
  • Impersonating any person or entity or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
  • Interfering with or disrupting the Service or servers or networks connected to the Service.
  • Using the Service to harvest or collect email addresses or other contact information of other users by electronic or other means.
  • Using the Service to advertise or offer to sell or buy any goods or services without our express written consent.
  • Creating more than one account to avoid subscription limits, payment obligations, or other restrictions.

Violation of these prohibitions may result in the termination of your access to the Service, as well as civil and criminal penalties.

7. Third-Party Services

Our Service may integrate with or contain links to third-party websites or services. These third-party services are governed by their own terms of service and privacy policies. We are not responsible for the content, privacy policies, or practices of any third-party services. Your interactions with such third parties are solely between you and the third party.

When you use our Service to analyze your company's presence on third-party platforms (such as social media platforms, website analytics services, etc.), you authorize us to access and collect data from these platforms on your behalf. You are responsible for ensuring that your use of our Service complies with the terms of service of these third-party platforms.

We use third-party services to provide certain features of our Service, such as payment processing, data storage, and analytics. These third-party services may collect information about you when you use our Service. We are not responsible for the privacy practices of these third-party services.

8. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

BUILDGROWTHNOW AND ITS AFFILIATES, SERVICE PROVIDERS, AND PARTNERS DO NOT WARRANT THAT (A) THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; (C) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS.

THE INFORMATION AND CONTENT PROVIDED THROUGH THE SERVICE, INCLUDING AI-GENERATED ANALYSIS, RECOMMENDATIONS, AND GROWTH PLANS, ARE FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE CONSTRUED AS PROFESSIONAL ADVICE. YOU SHOULD CONSULT WITH A PROFESSIONAL WHERE APPROPRIATE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BUILDGROWTHNOW, ITS AFFILIATES, OR THEIR DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (C) ANY CONTENT OBTAINED FROM THE SERVICE; AND (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE EXCEED THE AMOUNTS PAID BY YOU TO BUILDGROWTHNOW FOR ACCESS TO THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY, OR ONE HUNDRED DOLLARS ($100) IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO BUILDGROWTHNOW.

10. Indemnification

You agree to defend, indemnify, and hold harmless BuildGrowthNow, its affiliates, and their respective officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, your User Content, any use of the Service's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Service.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or cancel your subscription through your account settings.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Any disputes arising out of or related to these Terms or the Service shall be resolved exclusively in the state or federal courts located in San Francisco County, California, United States, and you consent to the personal jurisdiction of these courts.

If you are a consumer and habitually reside in a member state of the European Union, you may also bring proceedings in the courts of the country where you reside.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will notify you of any material changes by posting the new Terms on our website and updating the "Last Updated" date at the top. For material changes to these Terms, we will make reasonable efforts to provide notice through the Service or by sending an email to the address associated with your account.

Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. You are expected to check this page periodically so that you are aware of any changes, as they are binding on you.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Service.

14. Contact Us

If you have any questions about these Terms, please contact us at:

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