Privacy Policy

Last Updated: March 20, 2025

1. Overview

At BuildGrowthNow ("we", "us", "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered growth management platform, accessible from buildgrowthnow.com ("Service").

Please read this privacy policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, you should not use our Service.

This policy applies to all information collected through our Service, as well as any related services, sales, marketing, or events.

2. Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide to us when you register for our Service, express an interest in obtaining information about us or our products and services, when you participate in activities on the Service, or otherwise when you contact us.

  • Account Information: When you create an account, we collect your name, email address, password, company details, and other information you provide during registration.
  • Company Profiles: Information about your company including its name, industry, website, description, target audience, social media links, and other details you provide.
  • Payment Information: We collect payment and billing information when you subscribe to our Service, including credit card details and billing addresses. This information is processed through our third-party payment processor, Stripe.
  • Communications: We collect information when you communicate with us directly, including support requests, feedback, or participate in surveys, promotions, or community groups.

Information We Collect Automatically

We automatically collect certain information about your device and how you interact with our Service.

  • Device Information: We collect information about the device you use to access our Service, including IP address, browser type, operating system, and mobile device identifiers.
  • Usage Information: We collect information about your interaction with our Service, including pages visited, time spent on pages, links clicked, and other actions taken within the Service.
  • Location Information: We collect general location information based on your IP address.
  • Website and Analytics Data: When you authorize our Service to analyze your website, social media accounts, or other online presence, we collect and process data about these properties through our AI-powered analysis agents.

Information from Third Parties

We may receive information about you from third-party sources, including:

  • Analytics Providers: Data from third-party analytics providers about your website or online presence.
  • Social Media Platforms: Information from social media platforms when you connect your accounts or authorize our analysis of these platforms.
  • Publicly Available Sources: Information from publicly available sources, such as company registries, Crunchbase, Pitchbook, and other business databases.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

  • Essential Cookies: Necessary for the functioning of our Service. They enable core functionality such as security, network management, and account access.
  • Analytics Cookies: Allow us to analyze your use of our Service to improve its performance and user experience.
  • Functionality Cookies: Enable us to remember your preferences and customize our Service accordingly.
  • Targeting/Advertising Cookies: Help us deliver more relevant advertisements and measure the effectiveness of our marketing campaigns.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We also use web beacons, pixels, and other tracking technologies to collect information about your interactions with our emails, marketing materials, and website.

4. How We Use Your Information

We use the information we collect for various business purposes, including:

  • Providing and Improving Our Service: To operate, maintain, and enhance our Service, including developing new features and capabilities, diagnosing technical issues, and analyzing usage patterns.
  • Personalization: To personalize your experience by delivering tailored content, recommendations, and features based on your preferences, behavior, and needs.
  • Analysis and Insights: To analyze your website, social media accounts, and online presence to generate insights, reports, and recommendations through our AI agents.
  • Communication: To communicate with you about our Service, including sending notifications, updates, security alerts, and support messages.
  • Customer Support: To provide user support, respond to inquiries, and address complaints or issues.
  • Marketing and Advertising: To market our Service to you, including sending promotional emails, newsletters, and other communications about our products, services, and events.
  • Security and Fraud Prevention: To detect, prevent, and address technical issues, security breaches, fraudulent activities, and violations of our terms.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

We use the information we collect in accordance with the consent you provide, as required by law, or as necessary for our legitimate business interests.

5. Information Sharing

We may share your information with the following categories of third parties:

  • Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf, including data storage, maintenance, analytics, payment processing, customer support, email delivery, and auditing.
  • Analytics Partners: We share aggregated or de-identified information with analytics providers to understand how users interact with our Service.
  • Business Partners: Partners with whom we jointly offer products or services, or whose products or services we integrate with our Service.
  • Group Members: If you join or create a group on our Service, your profile information and contributions may be visible to other group members.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protection of Rights: We may disclose your information to protect the rights, property, or safety of BuildGrowthNow, our users, or others.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

We do not sell your personal information as the term "sell" is traditionally understood. However, under certain privacy laws like the California Consumer Privacy Act (CCPA), sharing information for advertising purposes may be considered a "sale" or "sharing" of information. To the extent this definition applies, we may "sell" or "share" certain information for advertising purposes. You have the right to opt-out of this sharing.

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for marketing, advertising, research, or similar purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect the security of your personal information. We use industry-standard encryption technologies when transferring and receiving sensitive data exchanged with our Service.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Therefore, we cannot guarantee the security of your personal information transmitted to our Service. Any transmission of personal information is at your own risk.

In the event of a data breach, we will notify affected users and relevant regulatory authorities as required by applicable law.

7. GDPR Compliance

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we comply with the General Data Protection Regulation (GDPR) and equivalent data protection laws. This section provides additional information about our data processing practices and your rights under these laws.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
  • Consent: You have given clear consent for us to process your personal information for a specific purpose.
  • Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

International Data Transfers

We are based in the United States and process and store data on servers located in the United States and other locations. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed by us and our service providers in countries where data protection laws may differ from those in your country.

When we transfer personal information from the EEA, UK, or Switzerland to countries that have not been deemed to provide an adequate level of protection, we employ appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, UK authorities, or Swiss authorities, as applicable.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We determine the appropriate retention period based on the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and legal requirements.

Your Rights Under GDPR

If you are located in the EEA, UK, or Switzerland, you have certain rights regarding your personal information:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct inaccurate or incomplete information about you.
  • Right to Erasure: You have the right to request that we delete your personal information in certain circumstances.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transfer that data to another controller.
  • Right to Object: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
  • Right Not to Be Subject to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects or similarly significantly affects you.

To exercise these rights, please contact us at hello@buildgrowthnow.com. We will respond to your request within one month, with the possibility of extending this period by two additional months if necessary, taking into account the complexity and number of requests.

If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority in the country where you live, work, or where you believe a breach of data protection law has occurred.

8. California Privacy Rights

The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Your Rights Under CCPA/CPRA

If you are a California resident, you have the following rights:

  • Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
  • Right to Delete: You have the right to request that we delete any of your personal information that we have collected from you and retained, subject to certain exceptions.
  • Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
  • Right to Opt-Out of Sale or Sharing: You have the right to opt-out of the sale or sharing of your personal information for cross-context behavioral advertising purposes.
  • Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information collected about you.
  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of these rights.

Exercising Your Rights

To exercise your rights under CCPA/CPRA, please submit a request to us by emailing hello@buildgrowthnow.com with the subject line "California Privacy Rights Request" or through our account settings.

We will need to verify your identity before fulfilling your request by asking you to provide certain information related to your recent interactions with us. If you have an account with us, we will verify your identity through your existing authentication methods. If you do not have an account with us, we will request information needed to verify your identity, depending on the nature of your request and the sensitivity of the information requested.

You may designate an authorized agent to make a request on your behalf. Your authorized agent must submit proof that you have provided them with power of attorney or that they otherwise have valid written authority to submit requests on your behalf.

We will respond to your request within 45 days, unless we require additional time, in which case we will notify you.

9. Your Rights & Choices

Regardless of your location, we provide you with various choices regarding the information you provide to us:

Account Information

You can review and update your account information by accessing your account settings on our Service. If you would like to delete your account, you may do so in your account settings or by contacting us, though certain information may be retained as required to comply with our legal obligations or for legitimate business purposes.

Marketing Communications

You can opt-out of receiving marketing communications from us by clicking the "unsubscribe" link in the emails we send, or by contacting us directly. Please note that you will continue to receive transactional or service-related communications even if you opt-out of marketing communications.

Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can adjust your browser settings to block cookies or to alert you when cookies are being sent. Please note that blocking or disabling certain cookies may impact your ability to use our Service.

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. Our Service does not currently respond to "Do Not Track" signals.

Third-Party Services

Our Service may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our Service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at hello@buildgrowthnow.com, and we will take steps to delete such information from our systems.

11. Updates to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For significant changes, we will provide a more prominent notice, which may include sending you an email notification or displaying a banner on our Service.

Your continued use of our Service after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

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